PLANNING AND ADMINISTRATION
Planning is to be paramount in the performance of any project or task as it is believed that its absence underscores the success of any adventure. The Project Manager or Operations Manager shall undertake a good study of the project task to be carried out and the study shall form the blue print for the performance of the said task.
WORK DESIGN
The aforementioned study will outline the work design and method to be employed in carrying out the said task and ensure that the work design would meet with clients’ job specification and standard.
CONTROL OF MATERIAL/EQUIPMENT
Materials and Equipment must of necessity be of high quality. The Operations Manager shall ensure that materials and tools to be employed for the performance of any project/task must be free from defect and such materials and tools must meet the requirements for the performance of the work.
CLIENT CONTACT AND FIELD PERFORMANCE
The Clients site representative will from time to time be contacted to inspect the field performance and detect deviation if any, from job specification. This is to help establish at all time positive relationship between performance and clients set quality standard.
CORRECTIVE ACTION
Corrective action is to be effected as soon as deviation is spotted. This is to be overseen by the project site supervisor and same reported to the Operations Manager who will then ensure that such corrective action conforms with the client quality standard.
Planning is to be paramount in the performance of any project or task as it is believed that its absence underscores the success of any adventure. The Project Manager or Operations Manager shall undertake a good study of the project task to be carried out and the study shall form the blue print for the performance of the said task.
WORK DESIGN
The aforementioned study will outline the work design and method to be employed in carrying out the said task and ensure that the work design would meet with clients’ job specification and standard.
CONTROL OF MATERIAL/EQUIPMENT
Materials and Equipment must of necessity be of high quality. The Operations Manager shall ensure that materials and tools to be employed for the performance of any project/task must be free from defect and such materials and tools must meet the requirements for the performance of the work.
CLIENT CONTACT AND FIELD PERFORMANCE
The Clients site representative will from time to time be contacted to inspect the field performance and detect deviation if any, from job specification. This is to help establish at all time positive relationship between performance and clients set quality standard.
CORRECTIVE ACTION
Corrective action is to be effected as soon as deviation is spotted. This is to be overseen by the project site supervisor and same reported to the Operations Manager who will then ensure that such corrective action conforms with the client quality standard.
SERVICE QUALITY CONTROL
On-the-job investigation and appraisal are to be carried out by the Project Engineer/Supervisor on a day-to-day basis to ensure that performance meets with work design and end-user specifications and standard. To this end inspection and field/laboratory tests shall be used.
EMPLOYEE SELECTION, TRAINING AND MOTIVATION
The bedrock of quality job is seen through the personnel deployed on that job. The management is to ensure that only qualified personnel are employed to carry out job for the company and trainings will be organized for the employees from time to time to keep them abreast with technological and environmental changes in their jobs.
Motivation of employee will be given high premium through incentives and awards to highly performing workers.
On-the-job investigation and appraisal are to be carried out by the Project Engineer/Supervisor on a day-to-day basis to ensure that performance meets with work design and end-user specifications and standard. To this end inspection and field/laboratory tests shall be used.
EMPLOYEE SELECTION, TRAINING AND MOTIVATION
The bedrock of quality job is seen through the personnel deployed on that job. The management is to ensure that only qualified personnel are employed to carry out job for the company and trainings will be organized for the employees from time to time to keep them abreast with technological and environmental changes in their jobs.
Motivation of employee will be given high premium through incentives and awards to highly performing workers.
COMMUNICATION OF QUALITY STANDARD TO EMPLOYEES
Required work design and quality standard is to be communicated to employees at regular intervals by the project or operation supervisor to keep them abreast with the quality specification and standard. The Project Supervisor/Foreman is to create individual quality standard and communicate same to the worker while overseeing the implementation of the job/task.
SUB - CONTRACTORS
Materials supplied or provided by sub-contractors must be checked to ensure both quality and standard. Adequate supervision of subcontractors by qualified and experienced professionals is ensured.
Pre-contract, Take-off and periodic meetings are organized to acquaint subcontractor's staff with the job requirements i.e. specifications and others.
Sub-contractors’ staff must be the relevant and experienced professionals on the job.
Required work design and quality standard is to be communicated to employees at regular intervals by the project or operation supervisor to keep them abreast with the quality specification and standard. The Project Supervisor/Foreman is to create individual quality standard and communicate same to the worker while overseeing the implementation of the job/task.
SUB - CONTRACTORS
Materials supplied or provided by sub-contractors must be checked to ensure both quality and standard. Adequate supervision of subcontractors by qualified and experienced professionals is ensured.
Pre-contract, Take-off and periodic meetings are organized to acquaint subcontractor's staff with the job requirements i.e. specifications and others.
Sub-contractors’ staff must be the relevant and experienced professionals on the job.